Speakers 2024 - E3 Customer Experience Conference 2025

Distinguished Speakers 2024

Khaled Al Zahrani

General Secretary@@National Customer Experience Academy (NCXA), KSA

Abdullah Al Katheri

Deputy Governor@@TVTC

Taiseer AL Mufarrej

Director General of Strategic Communications@@Real Estate General Authority, KSA

Walid bin Abdulaziz Al-Jandal

General Supervisor of Digital Transformation@@Ministry of Education, KSA

Joe Pine

Co-Author@@The Experience Economy

Dr. Abdullah Bin Abdulmohsen bin Saud Al Assaf

Professor@@ College of Media & Communication, Al-Imam Muhammad Ibn Saud Islamic University

Mohammed Nasser Aldosari

Executive Director of Customer Experience@@Human Resources Development Fund

Razan Almazroo

Director - Beneficiary Experience@@Digital Government Authority, KSA

Dr. Salim Al-Shuaili

Director of the Artificial Intelligence and Advanced Technology Projects Unit@@Ministry of Transport, Communications and Information Technology, Oman

Ahmad Ali Gaafar

Chief Marketing Officer@@Samsung Electronics, Egypt

Eman AlMutairi

Head, Patient Experience@@Health Holding Company

Shubhranshu Singh

Chief Marketing Officer@@Tata Motors, India

Dr. Ghada AlDrees

Visitor Experience, General Manager@@National Events Center, KSA

Roua Nahas

Senior Director Employee Experience & Engagement@@Tawuniya, KSA

Tariq M. Jazairy

Chief of Business Solutions & Innovation@@AlasilaCX

Mohammed Ibrahim

Director Customer Excellence@@Emaar

Mohannad Hussein

Associate Director of Social Media Community Management@@Careem

Robert Dawin Pinna

Head of Design Research@@Emirates NBD

Nawaf Al Zadjali

Director Customer Experience Strategy@@Riyadh Airports, KSA

Ken Peterson

President, Customer Experience@@QuestionPro

Imad Ghazzawi

Chief People Officer@@Tiqmo, KSA

Amjad Al Sabbah

Regional Vice President - North Gulf@@Sprinklr

Milica Smuda

Director of Marketing and Communications@@Al Barakah Holding

Hisham Othman

Global Social Media Director@@VML

Mohamed Hegazy

Director of Customer Experience@@Almatar, KSA

Sindhu Sreenath

Managing Director@@QuestionPro, EMEA

Gautier Lavigne

Head of Customer Acquisition@@ZIWO

Aviraj Puri

Regional Director - APAC & ME@@BARE International

Rami Haffar

Partner-Head of Technology@@New Metrics

Imad A. Hazeem

Customer' Delight Expert

Khaled Alaa

Head of Experience@@Talabat Egypt

Abdullah Asiri

Founder & CEO@@Lucidya

Adib Kilzie

Head of Alliances and Customer Experience@@KPMG Saudi Arabia

Wael Daoud

VP of Product Innovation@@Globitel

Rishu Kapoor

EMEA Head@@Knowmax

Piyali Chatterjee Konar

Executive Vice President , CX@@Hansa Research Group Ltd

Alaa Halawi

Principal@@New Metrics

Alaa Farhat

Director of Customer Engagement Solutions@@trustangle

Hamed Althiabi

Marketing and customer experience consultant@@Non Profit Sector

Vaibhav Mathur

CX Evangelist@@Zoom

Tarfa Ahmed Alsharif

Customer Experience Expert

Ziad Shaltuni

Chief Commercial Officer@@REALM

Ali Malik

Head of Customer Experience@@Static-A

Yash Sultania

CEO@@Xebo.ai

Abdulaziz Al Mubarak

Executive Manager@@National Academy for Customer Experience

Meteab Almalki

Senior Director Customer Experience@@ROSHN

Dr. Mohannad Abdel Qader

IMETA Operations Director@@BSI Middle East and Africa

Waleed Al Bogami

PMO Manager @ FLITC,Business Line Manager @ Smart-Hire@@Future Look ITC

Eng. Mnahi Al Masoud

Founder, CEO@@Future Look ITC

Sameeh M. Jarrar

Head of Customer Experience@@Entaj, KSA

Mohamad El Hinnawi

Partner - Experience Consulting@@PwC Middle East

Dina AlNasser

Regional Manager and Spokesperson@@Zoom

Eng. Mohammed Alageel

General Director of Sector Efficiency@@Ministry of Transport and Logistic Services, KSA

Haya Ibrahim Aldharrab

Digital Maturity Director@@Digital Government Authority

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