Event Summary

The 4th Edition of the E3 Customer Experience Conference, supported by Tajriba – National CX Academy Saudi Arabia, took place on July 9-10 in Riyadh. This annual event attracted over 1,500+ attendees from more than 880 companies, providing invaluable knowledge and tools to foster customer loyalty and set organizations apart in a competitive market. The rich agenda, featuring over 60 speakers and diverse sessions, equipped attendees with crucial insights to enhance customer experiences and distinguish their brands.

This year’s conference focused on key themes such as customer journey mapping, brand experiences, social media’s role in CX, patient experience, hyper-personalization, and emerging technologies in CX.

The event began with a vibrant networking session, followed by an opening ceremony hosted by the National Customer Experience Academy and a government panel discussion. Over the course of two days, participants engaged in dynamic panel discussions, insightful keynotes, witnessed the signing of a memorandum of understanding, attended a sponsor recognition ceremony, and gained insights from fireside chats. Read More

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    Key Statistics

    1500+

    Industry leaders and C-level attendees

    880+

    Regional and global companies present

    60+

    Industry leading speakers

     

    35+

    Countries represented

     

    36+

    Exhibiting sponsors

     

    E3 2024 Showcased

    20+ Attendees

    Experience Economy
    Expert Workshop

    60+ Parcitipants

    12 Hackathon
    Teams

    250+ Attendees

    7 Tajriba
    Workshops

    15+ Startups

    5 Startup Zone
    exhibitions

    Total Media Coverage

    3

    Press releases issued

    115

    Total press features

    54,259,846

    Total views & impressions

    Photo Highlights

    Video Highlights

    Playlist

    2 Videos