Customer Experience, Innovation, Leadership & Culture
The E3 digital conference will discuss how regional corporate and government institutions can transform their organisations with the customer agenda being a primary driving force.
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The CXSA's first of its kind forum in the Middle East is dedicated to helping GCC business and government organisations to take advantage of the rapidly evolving opportunities the customer agenda offers.
Meet our professionals
President, Customer Experience Service Association Middle East (CXSA)
President of the Customer Experience and Service Association for the Middle East. Worked with companies such as Citibank, Nielsen and Microsoft to implement next practice customer experience strategies to compete and outperform competition.
Chairman CXPA & Chief Experience Office Experience Catalysts
Recent CEO of the Customer Experience Professional Association of global CX experts. Built and implemented highly successful customer strategies and roadmaps for numerous tier 1 corporates including AT&T Entertainment Group and Sysco.
Customer experience director, Activate Experience & Formerly Head CX Emirates Group
A customer experience pioneer and thought leader in the GCC region. Having worked as head of customer experience for Emirates and now working with globally recognized names such as Versace - Craig blends almost two decades experience in the GCC region both as a change practitioner and advisor to boards.
Motivational Speaker, Author and Board Advisor to Customer Experience Service Association Middle East (CXSA)
Successful business leader and serial entrepreneur. He took one of his companies with a highly experiential and innovative product in the ski industry from start-up to complete an IPO in the USA. His business was recognized as one of the top 100 fastest-growing profitable private companies in Great Britain by The Sunday Times Fast Track 100.
Global Gurus Top 10 Leadership Expert and Keynote Speaker, Nextten
Acknowledged top 20 global leadership expert having delivered more than 3 billion USD of change for organisations globally. He helps leaders implement change strategies and develop cultures that bring companies closer to their employees and customers.
CX & Quality Director, Orange - Jordan, Jordan Telecom
Customer Experience & Quality Director for Orange Telecom in Jordan. The leading driver of customer centric change for Telecom in the country have created an award winning customer culture and operation from a standing start
