Event Summary

Introducing the inaugural E3 virtual conference, a dynamic platform that united Middle East companies and government bodies to tap into the burgeoning opportunities of the customer agenda.

Led by Dr. Fahad Al Twaijry, Director of Ejtemaat Events MENA, this online event connected CX professionals and industry trailblazers from the GCC with global CX experts, fostering valuable relationships. The conference spanned four days, comprising interactive certification workshops on October 19-20, 2020, and main event days on October 21-22, 2020.

Under the guidance of Jeremy Nicholas, conference chairman, the main days showcased thought-provoking keynotes, spirited debates, and engaging panel discussions that dissected crucial local CX themes. Attendees had a shot at winning daily $100 Amazon vouchers, along with networking opportunities at the virtual expo booths.

Evolving into the region’s premier CX event, the E3 virtual conference featured 45+ leading speakers, delivering insightful content that enriched attendees’ knowledge. It was an immersive learning journey, fostering impactful discussions and an unforgettable experience.

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    Key Statistics

    290

    CX delegates

     

    46

    Renowned industry speakers

    4

    days of knowledge sharing

    4

    CX certiļ€cation opportunities

    19

    Parallel masterclasses

     

    9

    keynotes & case studies

     

    28

    educational sessions including keynotes, masterclasses, panel discussions, and competitive debate

    1

    interactive government roundtable

    Total Media Coverage

    3

    Press releases issued

    115

    Total press features

    54,259,846

    Total views & impressions

    Event Highlights

    Sponsors

    Testimonials