Speakers 2025 - E3 Customer Experience Conference 2025

Distinguished Speakers 2025

Khaled Alzahrani

General Secretary@@Tajriba - National Customer Experience Academy

Eng. Abdullah bin Saad Al-Kathiri

Assistant Deputy Governor for Support Services@@TVTC, Saudi Arabia

Amsal Kapetanovic

Head of KSA@@Infobip, Saudi Arabia

Mansour Al-Ajmi

CEO@@X-Shift, Saudi Arabia

Mohamed Charqui

Vice President - AI Infrastructure Cloud@@Humain, Saudi Arabia

Ahmad Ali Gaafar

Chief Marketing & E-commerce Officer@@Samsung Electronics, Egypt

Mohammed Al Safwani

Chief Experience Officer@@National Housing Company, Saudi Arabia

Arne van Oosterom

Founder@@Future Skills Academy, Netherlands

Omar Esmaeel Aljaser

Associate Partner (Human Capabilities Building) @@ARRC Consulting/Co-Founder - ARRC Academy

Mohammed Albalawi

Human Capital Standards Planning Director@@Government Entity, Saudi Arabia

Prof. Ibrahim Aljarah

Chief AI Officer@@Kaizen Consulting, Saudi Arabia

Mohammed Ibrahim

Director Customer Excellence@@Emaar, Egypt

Turki AlSakran

Managing Director - KSA & MENA@@Dengage

Dr. Salim Al-Shuaili

Co-Founder, Maidaan.ai @@Ambassador, Global Council for Responsible AI

Lina Yahya

Founder & CEO@@the change cue, UAE

Amjad Al Sabbah

Group Vice President MEA@@Sprinklr

Dr. Laith Weldali

Founder & Senior Partner@@Designthinkers&, MENA

Khaled Alaa

Head of Experience & Operations@@Talabat

AQeel Abbass

Customer Experience General Manager@@Petromin Corporation, Saudi Arabia

Dr. Noha Al Mohaisen

Healthcare Leader@@Saudi Arabia

Hany Mokhtar

CX Master/Customer Experience & Digital Transformation Expert, Saudi Arabia

Eng. Ahmed Ibrahim

Head of Customer Experience@@Kaizen Consulting, Saudi Arabia

Waed Kameel Ahmad Alhawamdeh

Managing Director UAE, Jordan and KSA@@Concentrix, Saudi Arabia

Marc Karschies

Managing Partner@@KCA Consultants & CXPA Middle East Regional Council & UAE

Sultan Moraished

Group Head of Technology and Corporate Excellence@@Red Sea Global, Saudi Arabia

Ben Neo

Head of CX / Contact Center Sales, EMEA@@Zoom, Saudi Arabia

Sereen Al-Omari

Business Development Manager@@e& enterprise, Saudi Arabia

Waleed Khalid AlHamdan

Customer Experience (CX) Transformation Architect@@Compassway, Saudi Arabia

Ahmed Nour

CX & Digital Solution Consultant – KSA@@ SAP Emarsys

Sachin Bhatia

Founder, Chief Growth Officer@@Exotel, India

Faran Niaz

Global CX Leader, Author & Director Customer Experience@@CEO & Founder of 'CX Future'

Imad Ghazzawi

Chief People Officer@@Syarah, Saudi Arabia

Andreas Stuber

Founder and CEO@@Expertflow, Saudi Arabia

Alannah Higgins

Senior Account Executive@@Braze, UAE

Vishal Agarawal

CEO & Co-Founder@@Locobuzz, India

Ziad Madanat

Regional Director@@Verint, Middle East & North Africa

Linah Hussain

Supply Chain Director@@Procter & Gamble, Saudi Arabia

Tuba Terekli

Executive Consultant

Ahmed Hamdy El Akkad

General Manager@@Questionpro Egypt, Co-founder of Customer Experience Egypt Association

Ahmed Al Faddagi

Board Member@@CXPA, Saudi Arabia

Kerolos Nashaat

CX Implementation Manager@@Question Pro

Musa Hanhan

Founder & Managing Partner, Xperiente @@Bain & Co. External Advisor

Waleed Zaghloul

Regional Manager@@Question Pro, Saudi Arabia

Abdalla Elbadawy

Customer and Digital Experience Leader@@CXPA Middle East

Haris Azmi

Chief Revenue Officer@@Sogolytics, USA

Aman Dotani

Co-Founder & CEO@@Dengage

Ahmad Sidawi

Regional Leader and Saudi GM@@Genesys

Ayman Hamdan

Co-Founder@@Unifonic, Saudi Arabia

Eng. Yazan Abuzannad

CEO@@Tawasol, Saudi Arabia

Sahab bint Omar Al-Fulaij

Head of Planning & Business Development Sector@@National Center for the Prevention and Control of Plant Pests and Animal Diseases (Weqaa)

Mohamed Hegazy

Chief Experience Officer@@Almatar Group, Saudi Arabia

Hussam Alasker

CEO@@ARRC Consulting, Saudi Arabia

Dr. Hassan Khudair

Consortium Member@@International Foundation for Customer Experience in Government, Canada

Fahad G. Alassaf

Digital Transformation Expert & Creative Content Consultant@@Saudi Arabia

Ms Arzu Tekin

Director Sales MET@@Concentrix

Mohammed Zagzoog

VP Products, AI Compute@@Humain KSA