Mansour Al-Ajmi is the CEO of X-Shift, a serial entrepreneur, board-level advisor, and strategic investor. With over a decade of leadership in customer experience, outsourcing, and digital transformation, he has successfully built, scaled, and exited multiple ventures — including Pioneers Outsourcing, later acquired by Majorel and then Teleperformance.

A former executive at STC, Zain, and Mobily, Mansour is recognized for shaping the future of CX and digital innovation across the region. Today, he leads X-Shift with a focus on driving transformation, forging global partnerships, and mentoring the next generation of business leaders.