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Distinguished Speakers 2025
Khaled Alzahrani
General Secretary@@Tajriba - National Customer Experience Academy
Eng. Abdullah bin Saad Al-Kathiri
Assistant Deputy Governor for Support Services@@TVTC, Saudi Arabia
Amsal Kapetanovic
Head of KSA@@Infobip, Saudi Arabia
Mansour Al-Ajmi
CEO@@X-Shift, Saudi Arabia
Mohamed Charqui
Vice President - AI Infrastructure Cloud@@Humain, Saudi Arabia
Ahmad Ali Gaafar
Chief Marketing & E-commerce Officer@@Samsung Electronics, Egypt
Mohammed Al Safwani
Chief Experience Officer@@National Housing Company, Saudi Arabia
Arne van Oosterom
Founder@@Future Skills Academy, Netherlands
Omar Esmaeel Aljaser
Associate Partner (Human Capabilities Building) @@ARRC Consulting/Co-Founder - ARRC Academy
Mohammed Albalawi
Human Capital Standards Planning Director@@Government Entity, Saudi Arabia
Prof. Ibrahim Aljarah
Chief AI Officer@@Kaizen Consulting, Saudi Arabia
Mohammed Ibrahim
Director Customer Excellence@@Emaar, Egypt
Turki AlSakran
Managing Director - KSA & MENA@@Dengage
Dr. Salim Al-Shuaili
Co-Founder, Maidaan.ai @@Ambassador, Global Council for Responsible AI
Lina Yahya
Founder & CEO@@the change cue, UAE
Amjad Al Sabbah
Group Vice President MEA@@Sprinklr
Dr. Laith Weldali
Founder & Senior Partner@@Designthinkers&, MENA
Khaled Alaa
Head of Experience & Operations@@Talabat
AQeel Abbass
Customer Experience General Manager@@Petromin Corporation, Saudi Arabia
Dr. Noha Al Mohaisen
Healthcare Leader@@Saudi Arabia
Hany Mokhtar
CX Master/Customer Experience & Digital Transformation Expert, Saudi Arabia
Eng. Ahmed Ibrahim
Head of Customer Experience@@Kaizen Consulting, Saudi Arabia
Waed Kameel Ahmad Alhawamdeh
Managing Director UAE, Jordan and KSA@@Concentrix, Saudi Arabia
Marc Karschies
Managing Partner@@KCA Consultants & CXPA Middle East Regional Council & UAE
Sultan Moraished
Group Head of Technology and Corporate Excellence@@Red Sea Global, Saudi Arabia
Ben Neo
Head of CX / Contact Center Sales, EMEA@@Zoom, Saudi Arabia
Sereen Al-Omari
Business Development Manager@@e& enterprise, Saudi Arabia
Waleed Khalid AlHamdan
Customer Experience (CX) Transformation Architect@@Compassway, Saudi Arabia
Ahmed Nour
CX & Digital Solution Consultant – KSA@@ SAP Emarsys
Sachin Bhatia
Founder, Chief Growth Officer@@Exotel, India
Faran Niaz
Global CX Leader, Author & Director Customer Experience@@CEO & Founder of 'CX Future'
Imad Ghazzawi
Chief People Officer@@Syarah, Saudi Arabia
Andreas Stuber
Founder and CEO@@Expertflow, Saudi Arabia
Alannah Higgins
Senior Account Executive@@Braze, UAE
Vishal Agarawal
CEO & Co-Founder@@Locobuzz, India
Ziad Madanat
Regional Director@@Verint, Middle East & North Africa
Linah Hussain
Supply Chain Director@@Procter & Gamble, Saudi Arabia
Tuba Terekli
Executive Consultant
Ahmed Hamdy El Akkad
General Manager@@Questionpro Egypt, Co-founder of Customer Experience Egypt Association
Ahmed Al Faddagi
Board Member@@CXPA, Saudi Arabia
Kerolos Nashaat
CX Implementation Manager@@Question Pro
Musa Hanhan
Founder & Managing Partner, Xperiente @@Bain & Co. External Advisor
Waleed Zaghloul
Regional Manager@@Question Pro, Saudi Arabia
Abdalla Elbadawy
Customer and Digital Experience Leader@@CXPA Middle East
Haris Azmi
Chief Revenue Officer@@Sogolytics, USA
Aman Dotani
Co-Founder & CEO@@Dengage
Ahmad Sidawi
Regional Leader and Saudi GM@@Genesys
Ayman Hamdan
Co-Founder@@Unifonic, Saudi Arabia
Eng. Yazan Abuzannad
CEO@@Tawasol, Saudi Arabia
Sahab bint Omar Al-Fulaij
Head of Planning & Business Development Sector@@National Center for the Prevention and Control of Plant Pests and Animal Diseases (Weqaa)
Mohamed Hegazy
Chief Experience Officer@@Almatar Group, Saudi Arabia
Hussam Alasker
CEO@@ARRC Consulting, Saudi Arabia
Dr. Hassan Khudair
Consortium Member@@International Foundation for Customer Experience in Government, Canada
Fahad G. Alassaf
Digital Transformation Expert & Creative Content Consultant@@Saudi Arabia
Ms Arzu Tekin
Director Sales MET@@Concentrix
Mohammed Zagzoog
VP Products, AI Compute@@Humain KSA
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