Raquel Perez Nolla

Raquel Perez Nolla

  • Founder of Culture of Excellent Service, Coach, and Train, Spain

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All Sessions by Raquel Perez Nolla

DAY THREE June 9, 2022
08:30 - 16:00

3 Signature Programmes, in parallel

9:15 - 16:30

CERTIFICATION 1: CXSA Certified Customer Experience Foundation Programme

09:15 - 16:30

CERTIFICATION 2: CXSA Certified Customer Service Foundation Programme - Delivering Customer Service for Practical and Significant Impact

DAY TWO June 8, 2022
15:15 - 15:35

Service safari - The technique that supercharges empathy for employees and accelerates staff experience

DAY ONE June 7, 2022