The E3 CX Conference is a 2-day event bringing together CX experts and industry leaders from the region and beyond to connect, build relationships and discuss the most important topic currently faced in the CX world.
Following a successful virtual inaugural edition in 2020, the upcoming E3 customer experience conference moves to KSA by popular demand. Set to showcase both regional and international CX success stories, the Middle Eastern CX community will connect with international practitioners to drive thought leadership, gain certification and discuss innovative strategies.
Re-visit last year's inaugural conference as you plan and prepare.
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Who will be the winners and losers? How can GCC organisations plan for a world that cannot be predicted?
CX is considered as a Cost Centre or a continuous improvement initiative. What are some of the biggest challenges faced by most organisations when balancing between business and customer needs
Building a customer culture (framework) that your customers will notice and love
The Psychology of customer experience is an overlooked component. How can we harness ideas that can impact employee engagement & motivation immediately?
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5 Showcase Selection For Top Performers
Moving from Insight to action is a challenge for a lot of companies in the GCC. How do ensure we create an environment of sustained continuos improvement without other initiatives getting in the way?
Understanding how data-driven insight can be supercharged with new human centric techniques to identify wants and needs we are not yet aware of
Designing futures: Skills in creativity, imagination & Innovation that they won't teach you in traditional CX
The most interesting innovation ideas that have arisen in 2022 and how we can apply to our business
The Metaverse - Mytha and Realities. What can we really expect and will this change the face of
What will Artificial Intelligence really give CX in the next 2 years? Will we really be talking to a futuristic, conscious creature that can help us or is this no more than an intelligent calculator which is only really there to bring costs down?
CX IN THE BOARDROOM
Preparing to build a customer centric company. Key considerations, approach & framework
WINNING HEARTS & MINDS
How to inspire your people to go the extra mile when serving customers and colleagues
DESIGNING A CUSTOMER CENTRIC COMPANY
Hands-on workshop: Customer Centric Innovation Toolkit - Learn how to innovate in 2 hours!
Customer-centric solutions are integral to the development of an ultimately improved marketplace. Enjoy like-minded conversations and networking with an engaging audience of CX professionals under one roof, and ensure your efforts are recognized. A selection of sponsorship and branding opportunities are available to highlight your brand.
(until 24 Feb 2022)
Save 25% on early registration
CX workshops & conference
Certificate of participation
CX certifications of choice
15+ hours of speaker insights
Interactive Q&A with experts
Exhibition access
(until 24 March 2022)
1 day of CX workshops
2 days of educational conference
Certificate of participation
CX certifications of choice
15+ hours of speaker insights
Interactive Q&A with experts
Exhibition access
Have the right solutions for tomorrow's CX demands? Position your brand where the audience is listening.
Riyadh, Saudi Arabia
22 - 24 March 2022
08:00 - 16:00
